How do I return an item?

Return Policy

If you are not completely satisfied with your purchase or your order is flawed because of a mistake on our part, please contact us immediately. We'll replace it as quickly as possible at no additional cost to you. Sale merchandise is not returnable for exchange or refund.

If you changed your mind and wish to receive a refund. Please contact us immediately so we can discuss your reasons and/or make arrangements for shipping. Refunds includes taxes.

Email: TWTZooAnimals@gmail.com